SAMPLE RESPONSE TO
NARBHA Telemedicine Network
Telecommunications Requests For Proposal

NOTE: Each RFP has a different set of questions, please be sure to thoroughly answer all questions provided with each individual RFP.

It is recommended that bidders copy the entire text of the RFP and then answer each question, whether or not it seems redundant and whether or not you have provided this information previously, as shown in the sample answers (in red) below. RFP responses with missing or incomplete answers will not be considered. If you have questions about how to answer a question, please contact Caroline Valencik, caroline.valencik@narbha.org.

John Doe Telecom Response to
RFP#xxxxx-xx: Community Counseling Centers,
Show Low to Winslow, AZ 3MB-6MB circuit
RFP Response Date: October 15th, 2009

1. Provide name, address, and telephone number of bidding company, i.e., the party responding to this RFP.
   John Doe Telecom; XXX Telecom Way, State, Zip; Area Code + Phone No.
2. Describe bandwidth and type (e.g., point-to-point T1, Metro Ethernet, etc.) of circuit being bid.
   3 MBPS point-to-point Metro Ethernet circuit
   
3. Provide pricing for all contract terms available from your carrier up to 36-month terms. Customer will decide on a contract term based on RFP responses.
   See questions 3 and 4
4. For each contract term, state monthly recurring cost.
   24-month MRC: $1200; 36-month MRC: $1000
   
5. For each contract term, state non-recurring cost.
   24-month NRC: $0; 36-month NRC: $0
6. For each contract term, if there is an installation charge, describe exactly what services the charge covers.
   There is no charge for installation (NOTE: If there is an installation charge, you are required to explain what it covers.
7. Provide name(s) of all underlying carrier(s) (i.e., owners of the infrastructure used to deliver the circuit).
   Qwest and ACC Business, a Division of AT&T
8. State whether the bid is for meet-point service and, if so, with what carrier(s).
   This bid is NOT for meet-point service
   
9. Provide name(s) of billing party/parties. If circuit type is Metro Ethernet, state whether the billing party will unbundle internet port costs and transport costs on monthly bills.
   ACC Business, a Division of AT&T; AT&T will not unbundle the charges.
10. Provide documentation that the billing party/parties is/are in good standing with the Arizona Corporation Commission.
    
11. Provide Universal Service SPIN number(s) of billing party/parties.
    143001113
12. Provide the date the your bid expires.
    December 31, 2009
    
13. Unless the bidder is already providing circuits on the NARBHA Telemedicine Network, provide the names and phone numbers of at least three references (preferably from other telemedicine networks and preferably in Arizona) for the bidder.
    Jane Doe, Director of MIS, Arizona Health Inc., xxx-xxx-xxxx
    Jane Joe, Telemedicine Manager, Health of Arizona, xxx-xxx-xxxx
    G.I. Joe, WAN Manager, Healthy Telemedicine of Arizona, xxx-xxx-xxxx
14. Unless the underlying carrier(s) is/are already providing circuits on the NARBHA Telemedicine Network, provide the names and phone numbers of at least three references (preferably from other telemedicine networks and preferably in Arizona) for the carrier. Carriers currently providing service on the NARBHA Telemedicine Network are: Qwest, Frontier/Citizens, TeleSpectra/Sparkplug, and AT&T.
    AT&T is already providing T1s on the NARBHA Telemedicine Network.
15. Describe the route the circuit will take.
    Most direct route from CKL1 to CKL2 using a combination of the AT&T network and local service providers' networks, though the actual circuit design cannot be specified until the order is placed.
16. If quoting Qwest service for the circuit or a portion of the circuit, provide documentation according to the FCC Tariff that this pricing is correct.
    Not applicable
17. If quoting Frontier service for the circuit or a portion of the circuit, provide written confirmation from Frontier, on Frontier letterhead, that the quoted prices for both NRC and MRC will be honored through the bid's expiration date.
    Not applicable
18. State that bidder will provide to NARBHA a copy of the contract countersigned by the carrier within 30 days of Customer’s providing the signed contract to bidder. State bidder's understanding that failure to provide the countersigned contract within 30 days will result in NARBHA’s and Customer’s option to decline future bids from this bidder.
    John Doe Telecom will provide to NARBHA a copy of the contract countersigned by the carrier within 30 days of Customer’s providing the signed contract to John Doe Telecom. John Doe Telecom acknowledges that failure to provide the countersigned contract within 30 days will result in NARBHA’s and Customer’s option to decline future bids from John Doe Telecom.
19. Acknowledge the following: The deadline for installation of this circuit after receipt of the signed contract from Customer is 60 days. Failure to install the circuit within this time frame will result in NARBHA’s and Customer’s option to decline future bids from bidding party and/or carrier. Failure to install the circuit within 90 days after receipt of the signed contract from Customer will constitute a breach of agreement and will result in termination of the contract without incurring contract termination fees.
    John Doe Telecom acknowledges that the deadline for installation of this T1 circuit after receipt of the signed contract from Customer is 60 days. John Doe Telecom acknowledges that failure to install the circuit within this time frame will result in NARBHA’s and Customer’s option to decline future bids from John Doe Telecom and/or ACC Business, a Division of AT&T. John Doe Telecom acknowledges that failure to install the circuit within 90 days after receipt of the signed contract from Customer will constitute a breach of agreement and will result in termination of the contract with any termination charges waived.
20. Acknowledge the following: monthly recurring cost will not increase more than 5% per year during the contract term. The contract will include this requirement. Faliure to abide by this requirement will result in contract termination without liability to the customer, and will result in the customer's option to decline future bids from this vendor.
    John Doe Telecom acknowledges that the monthly recurring cost will not increase more than 5% per year during the contract term. The contract will include this requirement. Failure by John Doe Telecom to abide by this requirement will result in contract termination without liability to the customer, and will result in the customer's option to decline future bids from John Doe Telecom.
    
21. Acknowledge that the bidder understands and agrees to the terms outlined in this Request for Proposal.
    John Doe Telecom understands and agrees to the terms outlined in this Request for Proposal.