NARBHA Telemedicine Network
Open Telecommunications Requests For Proposal

NOTE: Northern Arizona Regional Behavioral Health Authority (NARBHA) is a member of the Arizona State Procurement Office Cooperative. This entitles NARBHA to full participation in State contracts, including pricing and service level agreements, for any RFP where NARBHA is the Customer/Billed Party.

Please check this site regularly and refer to the CONTRACT EXPIRATION SHEET (Microsoft Excel document) to see when new RFPs may be posted. Thank you.

RFP#16050-09 1.5MB circuit from Window Rock, AZ to Flagstaff, AZ

 

RFP#16050-09: Navajo Nation Department of Behavioral Health, Window Rock to Flagstaff, AZ
Northern Arizona Regional Behavioral Health Authority (“NARBHA”) is acting as the agent for Navajo Nation Department of Behavioral Health (“Customer”) to obtain this service. NARBHA is not responsible for any costs or expenses associated with this service.

RFP Contact: Caroline Valencik, Sr. Telemedicine Admin Specialist, NARBHA, 1300 S. Yale St., Flagstaff, AZ 86001, caroline.valencik@narbha.org, 928-214-2201
Customer/Billed Party: Navajo Nation Department of Behavioral Health, 48 West Highway 264, Quality Inn Complex Suite 206, Window Rock, AZ 86515
Circuit Type: Minimum 1.5MB pipe (e.g., T1, Metro Ethernet, etc.)
End Locations:
CKL1: 48 W Highway 264, AZ 86515 (928-871-xxxx)
CKL2: 1300 S. Yale St., Flagstaff, AZ 86001 (928-774-xxxx)
NOTE: The Flagstaff end of the circuit will run to the Flagstaff Qwest Central Office, 24 W. Aspen Ave., Flagstaff, AZ 86001, where it will cross-connect to assigned slot on the MUXed Qwest DS3 owned by NARBHA. Bids for these circuits should not include a channel termination fee at the Flagstaff end. An LOA from NARBHA will be required for carriers to cross-connect to NARBHA's MUXed DS3.
Date of RFP posting: February 05, 2010
Bid deadline: February 26, 2010 . Bids received after February 26, 2010, 11:59 p.m. AZ-MST will not be considered.
Target installation date: July 1, 2010
Deadline for questions on RFP from bidders: February 24, 2010

Bid Requirements:
"Bidder" is the person or company responding to this RFP. Bidders may provide bids from more than one carrier. For each bid answer the following questions in order, numbered. If a question does not apply to your bid, write "does not apply." (Sample RFP response)

  1. Provide name, address, and telephone number of bidding company, i.e., the party responding to this RFP.
  2. Describe bandwidth and type (e.g., point-to-point T1, Metro Ethernet, etc.) of circuit being bid.
  3. Provide pricing for all contract terms available from your carrier up to 36-month terms. Customer will decide on a contract term based on RFP responses.
  4. For each contract term, state monthly recurring cost.
  5. For each contract term, state non-recurring cost.
  6. For each contract term, if there is an installation charge, describe exactly what services the charge covers.
  7. Provide name(s) of underlying carrier(s) (i.e., owners of the infrastructure used to deliver the circuit).
  8. State whether the bid is for meet-point service and, if so, with what carrier(s).
  9. Provide name(s) of billing party/parties. If circuit type is Metro Ethernet, state whether the billing party will unbundle internet port costs and transport costs on monthly bills.
  10. Provide documentation that the billing party/parties is/are in good standing with the Arizona Corporation Commission. (See sample RFP response for acceptable documentation.)
  11. Provide Universal Service SPIN number(s) of billing party/parties.
  12. Provide the date your bid expires.
  13. Unless the bidder is already providing circuits on the NARBHA Telemedicine Network, provide the names and phone numbers of at least three references (preferably from other telemedicine networks and preferably in Arizona) for the bidder.
  14. Unless the carrier is already providing circuits on the NARBHA Telemedicine Network, provide the names and phone numbers of at least three references (preferably from other telemedicine networks and preferably in Arizona) for the carrier. Carriers currently providing service on the NARBHA Telemedicine Network are: Qwest, Frontier/Citizens, TeleSpectra/Sparkplug, and AT&T.
  15. Describe the route the circuit will take.
  16. If quoting Qwest service for the circuit or a portion of the circuit, provide documentation according to the FCC Tariff that this pricing is correct.
  17. If quoting Frontier service for the circuit or a portion of the circuit, provide written confirmation from Frontier, on Frontier letterhead, that the quoted prices for both NRC and MRC will be honored through the bid's expiration date.
  18. State that bidder will provide to NARBHA a copy of the contract countersigned by the carrier within 30 days of Customer’s providing the signed contract to bidder. State bidder's understanding that failure to provide the countersigned contract within 30 days will result in NARBHA’s and Customer’s option to decline future bids from this bidder.
  19. Acknowledge the following: The deadline for installation of this circuit after receipt of the signed contract from Customer is 60 days. Failure to install the circuit within this time frame will result in NARBHA’s and Customer’s option to decline future bids from bidding party and/or carrier. Failure to install the circuit within 90 days after receipt of the signed contract from Customer will constitute a breach of agreement and will result in termination of the contract without incurring contract termination fees.
  20. Acknowledge the following: monthly recurring cost will not increase more than 5% per year during the contract term. The contract will include this requirement. Failure to abide by this requirement will result in contract termination without liability to the customer, and will result in the customer's option to decline future bids from this vendor.
  21. Acknowledge that bidder understands and agrees to the terms outlined in this Request for Proposal.

Submit bids via email to Caroline Valencik, NARBHA Sr. Telemedicine Admin Specialist, caroline.valencik@narbha.org.

Requests from NARBHA for clarification on your bid must be answered within three (3) business days. Failure to respond within three business days will result in your bid being declined.

All bids and contracts will be disclosed to NARBHA and to the Universal Service Administrative Company.

Winning bid will be selected based on recurring monthly cost; non-recurring cost; prior satisfactory experience on the part of both bidder and carrier working with the NARBHA Telemedicine Network or satisfactory references (preferably with telemedicine networks in Arizona); documentation that billing party is in good standing with the Arizona Corporation Commission; and clear, satisfactory responses to all bid requirements.

If Customer fails to sign a contract before the winning bid expires and this results in a change in price by the winning bidder, NARBHA and Customer reserve the right to reopen the RFP for bids.

NARBHA and Customer make no warranty that this RFP will result in a purchase of a circuit.

NARBHA will notify bidders of their bid status within ten (10) business days of the bid deadline.