Clinical meeting volume

During the quarter April-June 2009, 12 medical providers on NARBHAnet scheduled a total of approximately 700 patient visits via video per month. One of these providers connects ito NARBHAnet to see patients three days per week from her home in Colorado; another connects four days per week from her home inTexas. Starting in January 2009, a new provider began seeing patients from his home in Florida.

The approximately 7,040 total clinical visits during calendar year 2008 were for the most part doctor-patient visits. Clinical use of NARBHAnet also includes Title 36 Commitment hearings, staffings, family involvement in member treatment, family team meetings, and ASL interpreter services.


"I went into it (telemedicine) very reluctantly because I thought I would miss the one-on-one energy. I anticipated it being difficult. And it turns out, I love it!"
-Beth Caspian, MD


Clinical telemedicine services generally are delivered within the NARBHA system or between NARBHA clinics and the Arizona State Hospital. However, the statewide telebehavioral health network, RBHAnet, also has been used to provide clinical services to NARBHA patients. For example, a psychiatrist in Scottsdale, using a University of Arizona videoconferencing endpoint, provides services to NARBHA patients in Show Low under contract with NARBHA’s Navajo county clinic, Community Counseling Centers.

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